Base Package
Offer valid only on a new security system. Offer subject to (1) credit approval, (2) payment, and (3) customer entering into qualifying Sales and Installation and Monitoring Agreements at time of purchase. Customer must purchase a $149 “3-1-1” security system package, which includes one premium IQ2 control panel, one motion detector, and three door/window sensors. The Monitoring Agreement must include a minimum term of 60 months, a minimum monthly rate of $45.99, and an early termination fee. Customer must pay in full at the time of purchase for any additional equipment that is not included in the “3-1-1” security system package. This offer cannot be combined with any other offer, transferred or redeemed for cash. Images are for illustrative purposes and may not reflect the exact product/service actually provided.
No Annual Contract Option
Offer valid only on a new security system. Offer subject to full payment and customer entering into qualifying Sales and Installation and Monitoring Agreements at time of purchase. Customer must purchase a $1,249 “3-1-1” security system package, which includes one premium IQ2 control panel, one motion detector, and three door/window sensors. The Monitoring Agreement must include a minimum term of one month, which term will automatically renew on a month to month basis if not terminated, and an early termination fee equal to the monthly fee in effect at the time of early termination. Customer must pay in full at the time of purchase for any additional equipment that is not included in the “3-1-1” security system package. This offer cannot be combined with any other offer, transferred or redeemed for cash. Images are for illustrative purposes and may not reflect the exact product/service actually provided.
Additional fees when applicable
Paper Statement Fee
Customers who opt to receive a paper statement instead of autopay will be charged $2.00 per month. Sign up for autopay on the customer care site to receive electronic statements.
Guard Service
If you reside in an area where your municipality requires third party guard service you will be charged according to your contract.
Service Copay
Service calls require a co-pay of $50 in addition to any time and materials and non-warranty repair fees.
Non-Warranty Repair Service Fees
Residential Service Rates
Normal Business Hour Rates: Monday – Friday 8:00am – 5:00pm
Minimum service charge of $110-$115 (based on branch location), which includes travel and first half hour of on-site time. Each additional 15 minutes will be billed at $25-$27.50 per quarter hour.
Emergency Rates: Outside of normal business hours, weekends and holidays.
Minimum service charge of $165 – $172.50 (based on branch location), which includes travel and first half hour of on-site time. Each additional 15 minutes will be billed at $37.50 – $41.25 per quarter hour.
Commercial Service Rates
Normal Business Hour Rates: Monday – Friday 8:00am – 5:00pm
Minimum service charge of $132.50 – $145 (based on branch location), which includes travel and first half hour of on-site time. Each additional 15 minutes will be billed at $31.25 – $37.50 per quarter hour.
Emergency Rates: Outside of normal business hours, weekends and holidays.
Minimum service charge of $198.75 – $217.50 (based on branch location), which includes travel and first half hour of on-site time. Each additional 15 minutes will be billed at $46.88 – $56.25 per quarter hour.
Please contact the Guardian Customer Care team with any questions.
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