Not sure why your panel is beeping? Need to change your smoke alarm battery? We have resources for that here. You’ll also find a number of How-To videos to walk you through simple product tasks you can perform without scheduling an appointment.
While this page covers the most common equipment and tech issues and questions, keep in mind we’re always here to help.
Feel free to give us a call anytime: 1.800.PROTECT (1.800.776.8328).
How To Video Series
How To | Simon XTi Battery Replacement
Learn how to change the battery in your Simon XTi Panel. Reminder: Before changing the battery, make sure your system is disarmed and placed on test mode.
How To | Install the Guardian App
You will learn how to install the Guardian App on your internet-connected mobile device. This video will also show you how to delete the app.